At Woodforest Acceptance Solutions, success is a team effort. Bringing a new customer on board requires collaboration from experts across multiple departments. For Shannan Pratt, Chief Revenue Officer, every closed deal represents not only a win for the company but also a testament to the team’s dedication to delivering exceptional client experiences.
“Every team member, including me, contributes to our clients’ experience, so I don’t want to let my teammates down! Every closed deal is a validation of our ability to add value to our customers.”
A Career Built on Industry Insight
Shannan’s extensive background spans hospitality, restaurants, and gaming—industries that revolve around customer experience. His firsthand experience in these sectors gives him a unique ability to connect with clients and understand their needs.
“I enjoy those sectors and can relate to the customers because of my experience.”
Before joining Woodforest Acceptance Solutions, Shannan spent years as a commercial banker, introducing payment sales representatives to his clients. At first, he saw payment processing as just another commodity—until a pivotal conversation shifted his perspective.
Joining Woodforest Acceptance Solutions
While working at Woodforest Bank, Shannan met Todd Linden, who shared the vision and mission behind Woodforest Acceptance Solutions. That conversation, paired with the opportunity to build a company with a unique value proposition and tremendous growth potential, convinced him to join the team.
“Building a company with a unique value proposition and tremendous growth potential is very motivating!”
Leading Revenue and Business Growth
As Chief Revenue Officer (CRO), Shannan is responsible for shaping the company’s revenue strategy. He works closely with leaders in sales, marketing, customer success, and partnerships to drive sustainable business growth and ensure customers receive top-tier service.
“I enjoy working with the leaders of our sales, marketing, customer success, and partnership efforts.”
A Fun Fact You Might Not Know
Before stepping into the world of banking and revenue leadership, Shannan worked in the casino industry, where he dealt blackjack, craps, and baccarat. The high-energy environment and fast decision-making required in the casino world helped hone his strategic thinking and adaptability—skills that continue to serve him well in his current role.
A Leader Focused on Growth and Customer Success
Shannan’s passion for delivering value, fostering teamwork, and driving business growth makes him a key leader at Woodforest Acceptance Solutions. His journey—from hospitality and banking to leading revenue strategy—reflects his deep understanding of customer needs and his commitment to building lasting relationships.
If you’re looking to partner with a team that prioritizes growth, innovation, and customer success, Shannan Pratt and the team at Woodforest Acceptance Solutions are here to help. Whether you’re exploring payment solutions or want to learn more about how we can support your business, reach out today!
